Some users experience connectivity issues

Incident Report for Phrase (formerly Memsource)

Resolved

This incident has been resolved.

Posted May 24, 2018 - 13:19 CEST

Update

Memsource has recovered and all services are operational now.

Posted May 24, 2018 - 13:19 CEST

Update

We are restarting our services and hoping that everything will be back to normal soon.

Posted May 24, 2018 - 12:27 CEST

Identified

While Memsource Cloud is back now, Memsource Web Editor seems to be still affected.

Posted May 24, 2018 - 11:19 CEST

Investigating

We are investigating reports of connectivity issues affecting the availability of Memsource Cloud and Memsource Editors.

Posted May 24, 2018 - 11:18 CEST

This incident affected: Memsource TMS (EU) (Editor for Web, Project Management).