Memsource Status

Memsource

All Systems Operational

Uptime over the past 90 days. View historical uptime.

SLA Operational

90 days ago

99.84 % uptime

Today

Memsource Web Operational

90 days ago

99.79 % uptime

Today

Memsource Editor for Web Operational

90 days ago

99.87 % uptime

Today

API Operational

90 days ago

99.87 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App - Response Time

Fetching

Past Incidents

Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

Degraded performance of all Memsource Components between 10:39 and 10:56 AM CET.

Resolved - This incident has been resolved.
Dec 3, 11:25 CET

Monitoring - Memsource engineers managed to identify the issue and implement a fix and right now, we are monitoring the results.
Dec 3, 11:23 CET

Investigating - Users started reporting performance issues of all Memsource components. Memsource engineers are currently investigating the issue.
Dec 3, 10:50 CET

Dec 2, 2019

Degraded performance of all Memsource Components

Resolved - This incident has been resolved.
Dec 2, 14:48 CET

Update - We are continuing to monitor for any further issues.
Dec 2, 12:38 CET

Monitoring - Memsource engineers managed to identify the issue and implement a fix. We are monitoring the results to see if everything is back to normal.
Dec 2, 12:36 CET

Update - We are continuing to investigate the ongoing degraded performance of all Memsource components.
Dec 2, 11:47 CET

Investigating - Some users started reporting performance issues when uploading files and analyzing jobs. Memsource engineers are currently investigating the issue.
Dec 2, 11:21 CET

Dec 1, 2019

No incidents reported.

Nov 30, 2019

Degraded Performance of Memsource Components

Resolved - This incident has been resolved.
Nov 30, 13:10 CET

Update - We were able to resolve problems with degraded performance of Memsource components.
Nov 30, 13:00 CET

Investigating - Due to the recent maintenance, Memsource components experience degraded performance. We are already working on improvements and will post updates here.
Nov 30, 12:20 CET

The original maintenance window, which has been extended until 12:20 PM CET, caused a full outage of all Memsource components.

Completed - The scheduled maintenance has been completed.
Nov 30, 12:20 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 12:17 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 30, 12:16 CET

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 30, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 CET

Scheduled - A maintenance window is planned for Saturday November 30, 2019 between 8am and 12pm CET. During this time, Memsource will be completely down. The total downtime should not exceed 4 hours.
Nov 9, 17:25 CET

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

Degraded performance of Memsource Web Component

Resolved - This incident has been resolved.
Nov 27, 18:02 CET

Update - We are continuing to monitor the situation for any further issues, but the performance of the Memsource Web components seems to be back to normal.
Nov 27, 17:48 CET

Monitoring - Our developers managed to implement countermeasures to resolve some of the issues and we are currently monitoring the situation.
Nov 27, 16:54 CET

Update - We are still investigating the causes of degraded performance of the Memsource Web Component.
Nov 27, 15:26 CET

Update - The developers are still working hard on identifying issue causing degraded performance of the Memsource Web Component.
Nov 27, 14:06 CET

Update - We are continuing to investigate this issue.
Nov 27, 13:25 CET

Update - Our developers are still investigating the issue affecting the performance of the Memsource Web Component.
Nov 27, 12:57 CET

Investigating - We are currently investigating the issue.
Nov 27, 12:24 CET

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

Degraded performance of Memsource Components

Resolved - This incident has been resolved.
Nov 22, 19:38 CET

Monitoring - Memsource developers quickly identified the issue and a fix is being implemented. The performance should be back to normal now and we are going to keep monitoring the situation.
Nov 22, 19:33 CET

Investigating - Some users are reporting problems with importing jobs and performing some actions in Memsource. We are currently investigating the issue.
Nov 22, 19:21 CET

17-Minute Performance Degradation of Memsource Editor for Web

Resolved - Between 2:56 and 3:13 PM CET, approximately half of Memsource Editor for Web users were affected by a failure of one ElasticSearch node. This was caused by faulty operating memory which prevented the creation of a new index. This node was removed from the cluster for memory replacement and the issue was resolved.
Nov 22, 14:56 CET

Related