Memsource
All Systems Operational
SLA Operational
90 days ago
99.84 % uptime
Today
Memsource Web Operational
90 days ago
99.79 % uptime
Today
Memsource Editor for Web Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Web App - Response Time
Fetching
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Resolved - This incident has been resolved.
Dec 3, 11:25 CET
Monitoring - Memsource engineers managed to identify the issue and implement a fix and right now, we are monitoring the results.
Dec 3, 11:23 CET
Investigating - Users started reporting performance issues of all Memsource components. Memsource engineers are currently investigating the issue.
Dec 3, 10:50 CET
Dec 2, 2019
Resolved - This incident has been resolved.
Dec 2, 14:48 CET
Update - We are continuing to monitor for any further issues.
Dec 2, 12:38 CET
Monitoring - Memsource engineers managed to identify the issue and implement a fix. We are monitoring the results to see if everything is back to normal.
Dec 2, 12:36 CET
Update - We are continuing to investigate the ongoing degraded performance of all Memsource components.
Dec 2, 11:47 CET
Investigating - Some users started reporting performance issues when uploading files and analyzing jobs. Memsource engineers are currently investigating the issue.
Dec 2, 11:21 CET
Dec 1, 2019

No incidents reported.

Nov 30, 2019
Resolved - This incident has been resolved.
Nov 30, 13:10 CET
Update - We were able to resolve problems with degraded performance of Memsource components.
Nov 30, 13:00 CET
Investigating - Due to the recent maintenance, Memsource components experience degraded performance. We are already working on improvements and will post updates here.
Nov 30, 12:20 CET
Completed - The scheduled maintenance has been completed.
Nov 30, 12:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 12:17 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 30, 12:16 CET
Completed - The scheduled maintenance has been completed.
Nov 30, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 CET
Scheduled - A maintenance window is planned for Saturday November 30, 2019 between 8am and 12pm CET. During this time, Memsource will be completely down. The total downtime should not exceed 4 hours.
Nov 9, 17:25 CET
Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019
Resolved - This incident has been resolved.
Nov 27, 18:02 CET
Update - We are continuing to monitor the situation for any further issues, but the performance of the Memsource Web components seems to be back to normal.
Nov 27, 17:48 CET
Monitoring - Our developers managed to implement countermeasures to resolve some of the issues and we are currently monitoring the situation.
Nov 27, 16:54 CET
Update - We are still investigating the causes of degraded performance of the Memsource Web Component.
Nov 27, 15:26 CET
Update - The developers are still working hard on identifying issue causing degraded performance of the Memsource Web Component.
Nov 27, 14:06 CET
Update - We are continuing to investigate this issue.
Nov 27, 13:25 CET
Update - Our developers are still investigating the issue affecting the performance of the Memsource Web Component.
Nov 27, 12:57 CET
Investigating - We are currently investigating the issue.
Nov 27, 12:24 CET
Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019
Resolved - This incident has been resolved.
Nov 22, 19:38 CET
Monitoring - Memsource developers quickly identified the issue and a fix is being implemented. The performance should be back to normal now and we are going to keep monitoring the situation.
Nov 22, 19:33 CET
Investigating - Some users are reporting problems with importing jobs and performing some actions in Memsource. We are currently investigating the issue.
Nov 22, 19:21 CET
Resolved - Between 2:56 and 3:13 PM CET, approximately half of Memsource Editor for Web users were affected by a failure of one ElasticSearch node. This was caused by faulty operating memory which prevented the creation of a new index. This node was removed from the cluster for memory replacement and the issue was resolved.
Nov 22, 14:56 CET