Slow analyses
Incident Report for Memsource
Resolved
Memsource Cloud should now be fully operational again. If you experience further issues with analyses, please contact us at support@memsource.com
Posted 2 months ago. Oct 17, 2018 - 12:28 CEST
Monitoring
Analyses should now run and finish but we will continue monitoring the situation. Please let us know on support@memsource.com if you continue to experience slower analyses.
Posted 2 months ago. Oct 17, 2018 - 11:24 CEST
Identified
We have been able to identify the source of the degraded performance and are now taking measures to return the system back to normal.
Posted 2 months ago. Oct 17, 2018 - 10:56 CEST
Investigating
We are investigating reports of degraded performance of analyses and its associated services. We will provide updates as soon as they become available.
Posted 2 months ago. Oct 17, 2018 - 10:31 CEST
This incident affected: Web App.